Description
Assistify is a dynamic and rapidly growing company specializing in comprehensive customer support services. We excel in providing top-notch email, phone, and chat support to our diverse client base. Our commitment to exceptional service has fueled our growth, and we are now seeking a talented HR Manager to join our team and drive our recruitment and HR initiatives.
Key Responsibilities:
1: Develop and execute effective recruitment strategies to attract and hire high-quality candidates for various customer support roles.
2: Manage the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding.
3: Collaborate with department heads to understand staffing needs and create job descriptions that accurately reflect the requirements.
4: Implement and maintain HR policies and procedures that ensure compliance with legal standards and promote a positive work environment.
5: Oversee employee relations, addressing concerns and fostering a supportive workplace culture.
6: Conduct performance evaluations and provide guidance on professional development opportunities.
7: Monitor HR metrics and analyze trends to make informed decisions and recommendations.
8: Organize and lead employee engagement initiatives and team-building activities.
9: Stay current with industry trends and best practices in HR and recruitment.