Description
Job Description:
We are seeking a highly organized and customer-focused individual to join our company.
Send Cv, only shortlisted candidates will get call for interview.
Responsibilities:
1. Greet patients and visitors in a friendly and professional manner.
2. Answer phone calls, take messages, and route calls to appropriate individuals.
3. Schedule appointments and maintain appointment calendars for the clinic.
4. Register new patients and update existing patient information in the database.
5. Handle patient inquiries and provide information about our services.
6. Assist with administrative tasks such as filing, data entry, and maintaining records.
7. Ensure the reception area is clean, organized, and welcoming.
8. Handle billing and payment processing as needed.
Requirements:
1. FSC or equivalent.
2. Previous experience in a customer service or administrative role preferred.
3. Excellent communication and interpersonal skills.
4. Proficiency in basic computer skills, including MS Office applications.
5. Ability to multitask and work effectively in a fast-paced environment.
6. Knowledge of medical terminology is a plus.